Nilachakra

sub : Public Grievance Lodging and Monitoring System

Date : Thursday, May 29, 2008 11:09 AM

Jai Jagannath,

Here is an one point solution to Online Public Grievance Lodging and Monitoring System. if you are aksed bribe or delyed response or even reluctance to duty by a Government oficial, then welcome to http://darpg-grievance.nic.in

Caters to :
--> Grievance Redress Mechanism
--> Policy Guidelines for Redress of Public Grievances
--> Online Grievance Lodging
--> View Your Grievance Redress Process
--> Directors (Nodal Officers) of Public Grievances in GoI
--> Centralized PGRAMS
--> Website of Citizen's Charters of Central Government Organisations
--> Pensioners' Portal
--> Website of Department of AR&PG
--> Grievance Redress Flow Chart
--> Redress Process Channels

The govt. wants people to use this tool to highlight the problems they faced while dealing with Government officials or departments like RTO, Municipality office, Passport Office, Electricity board, BSNL/MTNL, Railways etc.

So use this grievance forum and educate others who don't know about this facility. This way we can at least raise our concerns instead of just talking about the ' System ' in India.

Regards
Nilachakra